Please read through our terms
and conditions. These may be
updated at any time without
notice. We suggest you read
through whenever you order.
Ordering
and Payement
All
orders for goods shall be deemed
to be an offer by you (the purchaser)
to purchase goods and any acknowledgement
of your order is merely to report
that your request has been received
and will be looked at. It does
not denote acceptance of your
order, as availability of goods
needs to be verified. You shall
be responsible for ensuring
the accuracy of the details
provided when ordering. We will
not be obliged to accept an
order unless all details requested
have been stated correctly.
Every effort is made to ensure
the accuracy of the prices displayed
but, in the event that there
is a pricing error on the website,
we will not be bound to honour
any orders made at that price.
Any orders received will be
deemed as offers to buy and
not an acceptance of any offer
to sell. We will advise you
on the availability of the items
ordered and the cost of shipping.
You may cancel your order without
penalty should these costs be
unacceptable.
No order submitted by you, shall
be deemed accepted by us, unless
and until we confirm acceptance
of your order by e-mail (where
applicable) or telephone.
All
accepted orders are subject
to a percentage payement upfront
of the total cost of a confirmed
order including shipping cost,
upon receipt of a proforma invoice.
We accept a bankers draft payment
direct into our bankers account.
Upon receipt of this transaction
we will advice you immediately
and an estimated agreed date
might be arranged.
Upon receipt of your shipment,
all relevant documents including
final invoice will be enclosed.
A maximum of five working days
will be allowed for the outstanding
balance of the total cost to
be settled upon receipt of your
shipment. Where necessary the
outstanding balance will be
requested a week prior to shipping
and a formal invoice will be
issued.
All orders are subject to status.
Where the price of a rare species
has been agreed depending on
the value, customer(s) may be
required to pay 90% of the agreed
price prior to shipping. This
will be exclusive of freight
and taxes.
Please
note all new customers may be
subject to credibility checks
through your bankers. (Please
note this is our standard code
of practice)
Delivery
We pride
ourselves in shipping good healthy
animals. Our packaging is of
IATA standards and well labelled.
We
provide seamless business transactions
for existing and new customers,
through our customer logins
from our website. Please
note unless confirmed, date
of shipping can not be guaranteed,
due to airline delays etc, we
will not be deemed liable. Stock
availability may not be guaranteed
due to seasonal changes. Under
such instances, customer/s will
be advised. However
confirmed shipping dates are
informed via Email / Phone a
minimum of two days before shipping.
We
cannot and will not change delivery
address, quantity or alter company
details after Cities Documentation
has been issued. Any changes
required here after will be
treated as a new order and subject
to our code of practice. We
reserve the right to cancel
any order where we deem unjust.
SAFARI PET SUPPLY
P.O.BOX 11116
ACCRA- NORTH
GHANA
WEST AFRICA
TELEPHONE +233-21 40171
FAX + 233-21-401781
EMAIL-info@safaripetsupply.com
Shipping
We use
various airlines depending on
shipping destinations such as
British Airways, united Arab
Emirates, Ghana Airways etc.
Some airlines require payment
of freight from Ghana others
will accept c.c collect.
Please
notify us within 48 hours if
there is any problem with shipment.
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